1. Who we are

VanJet (VanJet) operates a marketplace connecting customers with verified van drivers for removals and deliveries across the UK. Our contact email is support@speedy-van.co.uk and our phone number is 01202 129746.

2. Data we collect

We collect information you provide when booking (name, email, phone, addresses, move date, and item details), when you register as a driver or admin, and when you contact us. We also collect technical data such as IP address and browser type when you use our website.

3. How we use your data

We use your data to process bookings, match you with drivers, send confirmations and updates, process payments via Stripe, improve our services, and comply with legal obligations. We do not sell your personal data to third parties.

4. Cookies and similar technologies

We use essential cookies to keep you signed in and to remember your preferences. We may use analytics to understand how the site is used. You can control non-essential cookies via your browser settings.

5. Data sharing

We share data with: drivers and customers as needed to fulfil a booking; Stripe for payments; Mapbox for address and distance; Resend for emails; and any service that helps us run the platform (e.g. hosting). We require these parties to protect your data.

6. Your rights

Under UK GDPR you have the right to access, correct, delete, or restrict use of your personal data, and to object to processing. To exercise these rights or ask questions, contact us at support@speedy-van.co.uk.

7. Data retention

We keep booking and account data for as long as needed to provide the service and to meet legal, tax, or regulatory requirements. You can request deletion of your account and associated data by contacting us.

8. Changes

We may update this policy from time to time. We will post the updated policy on this page and, where appropriate, notify you by email.

9. Contact

For privacy enquiries or to exercise your rights, contact us at support@speedy-van.co.uk or call 01202 129746.